About Munro Estates

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We strive to be the best lettings & property management agent, we believe in delivering a top quality service to all our landlords and tenants and are continually re-investing in the latest ideas, people, systems and software to ensure the company remains the leader in the Lettings Market.

Munro Estates operate throughout Chester-Le-Street and the whole of the north East. We are proud to be the only letting agent in Chester-Le-Street to be approved by Trading Standards. As well as having two of the best property consultants in the North East we also have a team of qualified and dedicated property professionals taking care of all of your property needs.

Due to our extensive knowledge within the property Industry Munro Estates are privileged to have been chosen by one of the leading property investment companies for professional sports people to manage their property portfolios and make sure their investments are performing as they should be.

We are members of  The Guild of Property Professionals, the Deposit Protection Service and The Property Ombudsman; This means that we are accountable for the service you receive from Munro Estates.

We are able to provide the best coverage for your properties as we advertise on the most popular property portals including Rightmove, Zoopla, Primelocation. We are also able to provide a custom made magazine for our clients which will give your property both regional and national coverage.


 

Mission Statement

Our performance is measured by our client satisfaction, market recognition and financial success along with the ability to attract and motivate the highest calibre staff. Our objective is to add value and to maximize rewards for our clients and staff in a stimulating and enjoyable business environment.

It does not matter what your competitors do, even if you are considered to be at the very top, you should try to improve continuously. Our objective is to constantly improve and deliver exceptional service.

We provide a full range of property services which are effective, friendly, client focused and based on our market knowledge and experience.
Here at Munro Estates we aim to provide our clients with a single point of contact, that relates to every aspect of Lettings and Property Management.

Our Values

  • Our brand is the most valuable thing we posess
     
  • Personal honesty and integrity are the basis of our success
     
  • Customer service is our way of life
     
  • Munro Estates is a friendly and fun environment where teamwork rules
     
  • Positive things happen when we listen to our customers and each other
     
  • We work hard and reward hard work